Testimonials

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You don’t have to take our word for it!

Ember 2 sideThe goal of any company is to have satisfied customers who feel comfortable referring them to their friends, family, and associates. At Basement Technologies of Western NC, LLC, we have put our customers’ best interests first since we began in 2000. While we are confident that we are your best choice for waterproofing or ventilation for your Hickory, North Carolina home’s basement or crawlspace, you don’t have to take our word for it.

Check out the testimonials of our satisfied customers below, and feel free to let us know if you have any feedback about our work.

I have been working with Mr. Passman since I started in real estate in August 2018. He goes above and beyond in every transaction we have. I always look forward to working with him. For the first home I put on the market, he had installed a sump pump system while we were under contract just so we could close. He can take care of any type of moisture issues you come across, but his knowledge goes well beyond that. Mike doesn’t only take care of his clients with great service. He will back his work with a warranty. It really doesn’t get any better than this.
– Casey B.

Mike and his people at Basement Technologies of Western NC are fantastic at what they do. They are professional, courteous, helpful, and go out of their way to make sure clients know all the ins and outs of issues they find. Mike is fair, great at communication, and is my preferred go-to. Thanks, Mike, for all you do!

– Lora R.

Mike and his team came out to fix a wet basement problem. Mike takes the time to do the job right the first time, which is something I value very much. He has always returned my calls and has gone above and beyond. He absolutely stands behind his work. I would definitely recommend Mike to anyone.
– Devin D.

Mike Passman and his team at Basement Technologies of Western NC are the absolute best!! We recently purchased our home, and when we found water was leaking into the crawlspace whenever it rained, we were so discouraged. The first call we made was to Mike, and to do the best research we could, we called two other companies for a total of three estimates/opinions on how to resolve this problem. Mike’s recommendation was the only one that made sense to us. His plan was to correct the drainage around our house and stop water from entering our crawlspace. This was in comparison to the other companies that only wanted to remove the water from inside the crawlspace after it got there. Mike took the time to explain the job in detail and answered our many questions. Mike and his team were prompt, efficient, and professional. They cleaned up when they were finished and left everything looking better than they found it. We have had many heavy rainstorms since they completed the work, and our crawlspace has remained completely dry. The best thing we did was to trust Mike and follow his expert advice. We will be forever thankful that we found him. Thank you, Mike and your team!!

– Stewart H.