Testimonials

You don’t have to take our word for it!

The goal of any company is to have satisfied customers who feel comfortable referring them to their friends, family, and associates. At Basement Technologies of Western NC, LLC, we have put our customers’ best interests first since we began in 2000. While we are confident that we are your best choice for waterproofing or ventilation for your home’s basement or crawlspace, you don’t have to take our word for it.

Check out the testimonials of our satisfied customers below, and feel free to let us know if you have any feedback about our work.

EXCELLENT
28 reviews on
David Berry
David Berry
2022-12-12
Mike and his crew are great! Regarding the last one star review he went out to that home as a favor to me as the buyers agent to access. He did a quick walk around and put together a list of things he noticed and "recommended" that the new homeowner do, or atleast keep an eye on. He did not do a full inspection and go through the home as he typically would! The builder was still working on a few exterior items hence some of the issues he found and noted in his recommendations. They are very professional and have worked on quite a few homes I have had sold. All of which, to my knowledge, do not have water issues to this day! Highley recommend Basement Tech!!
Douglas Burnett
Douglas Burnett
2022-11-04
Mike Passsman and Doug More inspected a house I own. They wrote their report on a Word Document Invoice. They provided no pictures at all and didnt detail any remedy for what they saw was a problem. They simply wrote sensational statements without any facts. They eroniously reported to my buyer that there was a negative slope towards the home on the entire perrimeter. this Home 100% could not have passed County inspects 1 week ago if this was so. I laid a 6 ft level on all sides( County requirement) Ground slopes away at a full bubble out.. Even the wording of their report was slang and opinions. They did not investigate any of the items they listed. They did not not any water intrusion after a fulls dayt rain the night before. Do Not Use these aparently unqualified and Unlicensed Nc contractors.
Christie Medlin
Christie Medlin
2022-08-05
The best experience I could have had! Mike and his wonderful guys go above and beyond! I had 3 estimates done before deciding. From the first time I met Mike, he treated me like he had known me forever. So personable, kind, caring, and knowledgeable. He was upfront and honest. Mike told me how far out his schedule is, but listened to my needs, and made it happen! It was so nice to see a group of guys that worked so good together. Very respectful, well dressed, loved their shirts, and the laughs we shared. After their phenomenal work, they continued to make me a happy girl full of smiles!!! They went the extra mile. I had mentioned a project I had tried to finish a year ago, went to the doctor, come back and it's done!!!! That's because they do treat you like family! I'm so blessed that my basement nightmare is a thing of the past, because of these fabulous guys! Get your 15 year warranty. You will not regret it or find anyone else like this!!! Thank you so much Mike, it has been a pleasure working with you!
Austen Henderson
Austen Henderson
2022-05-06
Mike and his team do fantastic work at a great price. They work fast and professionally. Between the time I bought my house and the time he fixed the other foundation "specialist's" work he never once tried to sell me on unnecessary things. He was very straight forward. I will be recommending him to everyone I know.
Olivia Smith
Olivia Smith
2022-01-17
Mike and his team from basement technologies were not only professional but truly cared about my needs. They made sure to call me each day and go over exactly what they did. When I wanted to change the type of piping used they changed it happily with no frustration. After they finished the owner came over and went over what he did and made sure to say if I had any issues I can always call him at any time. As a single mother this truly made me thankful that they didn’t just do their job and leave but treated me as if I were family. They came back and went over everything and made sure I knew I could call them if I had any issues. I will definitely be using them again if I have any water issues with my basement. I highly recommend this professional team not only for their professionalism but because they also treat you like family.
Maleah Jewell
Maleah Jewell
2021-12-31
Everyone is so pleasant to talk to and they’re so helpful. You can tell that they truly care.
Tom Kirkland
Tom Kirkland
2021-07-21
Mike and his crew did an amazing job from the initial assessment to getting the job done and even made it fun for our kids with letting them drive the tractor.. the work they did was perfect and top notch service we would highly recommend them.
Dawn Martin
Dawn Martin
2021-06-16
When we bought our house, we knew we had some extensive moisture issues in the crawl space. Mr. Passman thoroughly inspected our house and recommended the ATMOX system with a dehumidifier. Before having this system installed, we had a musty smell inside the house that the humid summer months only made worse. With this system though, that's no longer the case! We love how the system gives you constant readings regarding the humidity and moisture levels in the crawl space. Also, the staff of Basement Technologies worked to make certain our issues were remediated to our satisfaction!
Sid H
Sid H
2021-05-14
After several years of dealing with rain water runoff and flooding in our garage and yard, and after entertaining several ideas from numerous contractors, we decided to use Mr. Passman, Doug, and their team of professionals. We had daily updates and sometimes hourly as we worked through the project to make sure it was perfect the whole way. Mr. Passman and his team were more than professional, courteous, and respectful of our property. They treated it like it was their own. After every days work, they made sure the property and surrounding area was made to be clean and neat and everything was made safe before they left for the day. On the job every day all day, arriving at 7:30 and leaving at 5:30. Their scheduling of work around impending weather was perfect. I think in 2 1/2 weeks or 3, they might have missed a 3 hour stretch on a single day. We were alerted to this before hand as well. Every material purchase and idea that was being considered, we were always consulted first before hand. Absolutely NO surprises. Since the completion of the project, I have had several follow up conversations with Mr. Passman asking about this and that, the customer service does not end once the team leaves and you shake hands. My property is perfect and the water issues I can say are definitely resolved. We never thought it was possible. I would have gave 6 stars but Google is stingy. Thank you Mr. Passman, Doug, and the whole team. Sid & Mishelle